It’s Complicated

It’s Complicated

By R. Christopher Haines, President and CEO No, I don’t mean my relationship status on social media. I’m talking insurance systems. My cohorts and I live almost every day of our lives eyeballs deep in insurance software implementations. It’s not glamorous or sexy, but...
It’s that Time

It’s that Time

By R. Christopher Haines, President and CEO It’s that time of year when we’re supposed to be giving thanks. A little fact about me – turkey and dressing is pretty much my favorite meal. Any time of year. But I’ll take any excuse to have a whole meal dedicated to...
Ghouls and Goblins

Ghouls and Goblins

By R. Christopher Haines, President and CEO It’s that scary time of year that Halloween fans of all ages love. And probably a few dentists, too. The candy has been out in the stores since the 4th of July and you might still find some if you walk past the Christmas...
Better Buy from Someone

Better Buy from Someone

By R. Christopher Haines, President and CEO If you’ve ever read anything I’ve written, you probably know we sell testing and implementation services to insurance companies. And if you are an insurance company with any kind of computer system, you’d better be buying...
Can you imagine?

Can you imagine?

By R. Christopher Haines, President and CEO We run our business one way. Treat people the way you would like to be treated. That’s it. No other way, and it’s not negotiable. If we’re lucky enough to have an organization choose to be our customer, we’re going to do our...
Take it Down a Notch

Take it Down a Notch

By R. Christopher Haines, President and CEO I’ve got a problem. Actually, I’ve got quite a few. I understand how imperfect I am more than anyone you will ever meet. But two of my biggest issues are competitiveness and intensity. It seems like I am always telling...