Implementation Support

Implementation Support

By R. Christopher Haines, Executive VP and Chief Operating Officer Right This Way Wouldn’t your software implementation benefit from a tour guide? Think about it: When you’re traveling in unknown territory, it’s a great benefit to have a tour guide. Someone who knows...
Optimizing Technology Investments

Optimizing Technology Investments

By R. Christopher Haines, Executive VP and Chief Operating Officer You’re Going to Do What? So let me get this straight. You needed a new policy administration system. Or you wanted a new policy admin system. You were not happy with or were giving up on your previous...
Vendor Neutrality

Vendor Neutrality

By R. Christopher Haines, Executive VP and Chief Operating Officer Choose Your Partners Wisely. Most insurance companies that succeed with insurance technology seem to use third parties to help them get the most out of their insurance systems. System integrators,...