But Has It Ever Happened?

But Has It Ever Happened?

By R. Christopher Haines, Executive VP and Chief Operating Officer Recently, I found myself in one of the most peculiar situations of my professional career: Our team was part of a joint project for a customer that had an ostensible IT professional on the project. Our...
And Security Takes the Lead …

And Security Takes the Lead …

By R. Christopher Haines, Executive VP and Chief Operating Officer Well, here we go again. Another big, international cyber security incident. A bunch of people clicked an email link or opened an attachment they shouldn’t have and took down their employers’ computer...
‘Tis the Season … of Scope Creep

‘Tis the Season … of Scope Creep

By R. Christopher Haines, Executive VP and Chief Operating Officer Spring has sprung, the birds are chirping, and all the July 1st go-lives are getting moved back. Companies start out the year with ambitious goals for their IT projects. As they’re finalizing budgets...
Do I Even Matter?

Do I Even Matter?

By R. Christopher Haines, Executive VP and Chief Operating Officer Lately, I’ve been feeling insignificant … like I don’t even matter in this big, cruel world. I’m sitting here pouring my heart out, and half of you won’t even read this. Not because you don’t want to,...
It Ain’t Sexy

It Ain’t Sexy

By R. Christopher Haines, Executive VP and Chief Operating Officer When many people think of IT, they think of innovation, computer programmers, and cutting edge apps. They envision groups of people working on ways to make your sweeper and lawnmower talk back to you...